Caveat Emptor - Buyer Beware

There are many "Natalie van der Merwes" in South Africa - and probably a few elsewhere in the world as well. One of these Natalies is well known in the South African doggy scene - an active exhibitor and registered breeder of Snowdrift Siberian Huskies. The Natalie most of us know is a passionate champion for ethical breeding practices and goes to great lengths to ensure the proper welfare of the pups she sells.

Readers of Monday morning's newspaper, Daily Dispatch, were greeted by a horrific story. The tale told of countless puppy buyers in the East London area whose experiences of unethical puppy brokerage resulted in countless cases of heartbreak. The article exposed a racket which, it has been discovered, has been organised, unchecked, since 1997 by another "Natalie van der Merwe".

THIS IS NOT NATALIE VAN DER MERWE OF SNOWDRIFT SIBERIAN HUSKIES.

Here follows the original story, with grateful acknowledgement to the Daily Dispatch:

Frail pups enrage animal lovers

Heartbreak as "pedigree" dogs die

By ALISON STENT

A HORROR story for animal lovers unfolded late last week as Daily Dispatch readers came forward with tales of being taken in by a woman advertising pedigree dogs in the paper's smalls column over the festive season. The dogs - bought for up to R2000 between November and last Friday from a woman known as Natalie van der Merwe - were sent by freight on flights from Johannesburg or Bloemfontein.

Several East London vets told of clients whose pets died within days of their arrival or pulled through by a "miracle". Van der Merwe's modus operandi is to send a photograph of a dog - seldom if ever the dog that arrives - via cellphone, and to demand full payment up front including flight costs. She gives an Absa savings account number of 9127499179 at the bank's Oakfield branch.

The Dispatch on Friday refused to accept any more advertisements from Van der Merwe after talking to 11 readers - six of whose dogs died in December or January.

Here are some of their stories:

• Gonubie resident Ernest Venter paid R1500 for a dog he was told was a Staffordshire Bull Terrier. "She arrived with a broken tail, and you could see she wasn't well," said Venter. "Dr Nolan Weyer tried everything to save her, but she died of Parvo."

• SPCA head, Marie Eekhout, said her friend, Kathy Harker, brought her a dog sold to her as a Chihuahua. "It was no more a Chihuahua than I am. It was dead five days later." Harker paid R1000 for the puppy. She was sent a free replacement, which has already cost R1000 in vet's bills. "It's still on antibiotics."

• Nick and Mandy de Jong, of Cove Rock, have contacted a lawyer after the R2000 puppy they were told was a purebred Basset Hound died of Parvo days later. "It definitely wasn't a Basset Hound. We've asked the vet to keep the body for us in case it's needed for evidence."

• Mike Braun, of Baysville, took a R1500 female Pomeranian for breeding purposes. "The woman said the dog's parents were registered, but she still hasn't sent the papers. The pup couldn't stop scratching with fleas and looked more like a Maltese. She vomited in the car on the way home. We took her straight to the vet but she wouldn't eat or drink. After a week of trips to the vet she was at death's door. Only after several days on a drip did she turn the corner. When I phoned Van der Merwe to suggest she share the R1500 vet's bill she laughed - she said she had already won all four court cases against her."

• Bev Hoole, of Cambridge, paid R1500 for a pocket-sized Chihuahua that died within a week after having seizures. Van der Merwe told me I had to pay an extra R300 for the registration papers. I never got the papers - and when I demanded a refund of the R300 after the puppy died I never heard from her again. My vet said it wasn't a Chihuahua, it was a Miniature Pinscher."

• Romy Murphy paid R1300 for a Pomeranian, a Christmas present for her 11-year-old daughter. The tiny creature died within five days and Romy, desperate to stop her child's heart from breaking, decided to take a second dog from the woman - but was charged R600 for it. This was one of the dogs that arrived on Friday.

• Peter Cotterrell paid R1700 for what he was told was a Staffordshire Bull Terrier. "She had vomiting and diarrhoea from the start. She never ate properly. Cotterrell said he eventually made the difficult decision to euthanase the dog after his vet told him how many other dogs from Van der Merwe had died.

• Robert and Kim Simon, of Berea, paid R1200 for a miniature Yorkshire Terrier who arrived listless and with severe eczema, and whose condition has been deteriorating ever since. The vet says he doesn't know what else to do - he said only a miracle can save her now."

Attempts to get a comment out of Van der Merwe drew a blank yesterday.

Response to the article was phenomenal and, today (Wednesday 11 January), the following article appeared in the Daily Dispatch:

Unethical puppy brokers typically advertise and operate in an area until the heat is turned up, then they lay low for a while and fester in another area later. There's obviously a market or puppy brokers would not continue to thrive on the profits of their business. The market is the ordinary, unsuspecting family, not necessarily familiar with optimum routes to find the breeds of their choice, and not necessarily experienced in doggy malpractices to recognise a scam before it's too late.

Are readers of this website likely to be duped by puppy broker scams? Probably not, if they appear in local newspapers and unorthodox advertising sources. Does that mean that if you're a knowledgable, responsible dog owner and/or breeder, you are immune to falling victim to a scam? No, of course not. There are some very sophisticated puppy brokers scattered around the world whose modus operandi is subtle and quite immune to initial profile checks. These people woo and coax breeders to a level of confidence to permit the purchase of at least one, if not multiple puppies. South Africa is a favourite "hit country" because of the attractive exchange rate. Puppies are bought at favourable prices and resold for huge profits. Are all puppy brokers (aka puppy wholesalers) unethical and despicable with regard to the puppies' welfare? No, not necessarily. In countries such as the United States, puppy brokers must be registered with the USDA. However, registration is an aspect that deludes many, and when the business has its main focus on profit, to the detriment of the welfare of the dogs, when kennelling and transport methods are deplorable, when the dogs' health and welfare is sacrificed in the name of profit, it is the rest of society that must clean up the mess.

South Africa has no governing body for commercial puppy production and retail. Does that mean that it doesn't exist? Of course not! Puppy farms (aka puppy mills) and puppy brokers operate right under our noses - what are we doing about it?

Hobby breeder: A breed fancier who usually has only one breed but may have two; follows a breeding plan in the effort to preserve and protect the breed; produces from none to five litters per year; breeds only when a litter will enhance the breed and the breeding programme; raises the puppies with plenty of environmental and human contact; has a contract that protects breeder, dog, and buyer; runs a small, clean kennel; screens breeding stock to eliminate hereditary defects from the breed; works with a breed club or kennel club to promote and protect the breed; and cares that each and every puppy is placed in the best home possible.

Commercial breeder: One who usually has several breeds of dogs with profit as the primary motive for existence. The dogs may be healthy or not and the kennel may be clean or not. The dogs are probably not screened for genetic diseases, and the breeding stock is probably not selected for resemblance to the breed standard or for good temperament. Most commercial breeders sell their puppies to pet stores or to brokers who sell to pet stores.

Broker: One who buys puppies from commercial kennels and sells to retail outlets. Brokers ship puppies by the crate-load on airlines or by truckload throughout the country.

Buncher: One who collects dogs of unknown origin for sale to laboratories or other bunchers or brokers. Bunchers are considered lower on the evolutionary scale than puppy mill operators, for there is much suspicion that they buy stolen pets, collect pets advertised as "Free to a good home", and adopt unwanted pets from animal shelters for research at veterinary colleges or industrial research laboratories.

Backyard breeder: A dog owner whose pet either gets bred by accident or who breeds on purpose for a variety of reasons. This breeder is usually ignorant of the breed standard, genetics, behaviour, and good health practices. A backyard breeder can very easily become a commercial breeder or a puppy mill.

Puppy farmer (mill): A breeder who produces puppies hand over fist with no breeding programme, little attention to puppy placement, and poor health and socialization practices. A puppy mill may or may not be dirty but it is usually overcrowded and the dogs may be neglected or abused because the breeder can't properly handle as many dogs as he has. Puppy mill operators often denigrate hobby breeders and their dogs in attempts to make a sale.

We all know they exist. What are we doing about it? Are we educating the ordinary public sufficiently about the dangers of responding to suspect ads? Are we helping people to know how to recognise a scam? Or are we simply waiting for the authorities to create legislation that will quietly take care of this irritating little problem?

Please note: This is not a forum, but appropriate and unbiased comments may be considered for publication.


Thanks for highlighting this sort of practice, I only wish that this could reach a broader spectrum of the public. Puppy farmers also sell pups through pet shops and often these pups are ill and undernourished and are sick within days of being bought by the unsuspecting public. I work as a receptionist at a veterinary clinic and see many pups brought in for treatment by the new owners. Many were bought as pure bred and do not even resemble the breed they are supposed to be. Unwise people often buy pets on impulse from pet shops and the new owner seldom knows anything of the breed's temprament or its requirements. It makes me particularly sick to see my breed sold indiscriminately in pet shops as they often end up as rescue dogs when the new owner dicovers all the difficult breed traits that go along with owning one of these dogs.

Liz Norval


I too wish that we could educate the public better on the downfalls of these "puppy mills".
My family purchased a puppy 3 years ago believing it to be registered and well bred. We got the puppy at 7 weeks according to the breeder but, on taking him to the vet, he turned out to be only 5 weeks! This poor pup had missed out on the most crucial part of his bonding! He is one of the lucky ones though, he is health and happy, but he has temperament and behaviour problems. We have learned to deal with this through T-Touch and Clicker taining, but how many other people would have done this? Many people in our situation would have given up on this behaviour problem and maybe even have dumped the dog!

Simone Burmeister




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