Announcement by Managing Director of Royal Canin South Africa, Mr Gregory Watine

 

ROYAL CANIN SOUTH AFRICA PROACTIVELY RECALLS CERTAIN PRODUCTS

Johannesburg, April 16, 2007

As a follow up to previous communications, it appears from tests carried out since Tuesday 10 April, both in South Africa and overseas, that a batch of raw material received by Royal Canin South Africa from a third party supplier may have been contaminated. Tests are continuing in order to determine the precise contaminant. The test results are expected by the end of the week and will be communicated upon receipt.

As a further precautionary measure and despite that all products have not been contaminated, we have decided to organize a voluntary recall of ALL dog and cat dry food products manufactured under the Vets Choice and Royal Canin brands in South Africa by Royal Canin RSA during the period from 8th March 2007 to 11th April 2007. This voluntary recall is in line with our commitment to putting the interests and well-being of pets first.

This recall does not include products manufactured in South Africa before 8 March 2007 and products manufactured outside South Africa. Pet owners are requested to check the date of manufacture and country of origin on the packs of all Royal Canin products in their possession and return recalled product to the vet from which it was purchased.

We are continuing to work closely with the South African Veterinary Association and the relevant authorities to resolve this matter as soon as possible.

Rest assured that we remain committed to putting the interests of pets and their health first.

For further information or questions that you might have, please contact our dedicated consumer lines at (011) 801 5002, 03, 04, 06, 07, 08, 09, 63 or e-mail.

We appreciate your continuing support.

Best Regards,

Gregory Watine

Managing Director

Royal Canin South Africa